Effective date: October 7, 2026 • Version: 4.0
Commercial scope. These public Terms govern authorized business use of DIGO CONNECT and supplement, rather than replace, any signed Software License & Services Agreement, Data Processing Addendum, Statement of Work, or other negotiated commercial document. If a signed agreement conflicts with these Terms, the signed agreement controls to the extent stated below.
These Terms & Conditions (the “Terms”) govern access to and use of DIGO CONNECT, a point-of-sale and business-management software service provided by a Mexico-based independent software provider operating under the DIGO CONNECT name (“DIGO CONNECT,” “we,” “us,” or “our”).
By accessing or using DIGO CONNECT, you agree to these Terms on behalf of yourself and, when you use the service for a business, on behalf of that business. If you do not agree, you must not use the service.
If you use DIGO CONNECT for or on behalf of a company, store, organization, or other business, you represent that you are authorized to use the service and to bind that business to these Terms and any applicable signed agreement.
DIGO CONNECT is intended primarily for authorized business use. Business customers are responsible for ensuring that account and business information provided to DIGO CONNECT is accurate, current, and complete.
Access may require individual user accounts, credentials, role assignments, branch/location assignments, or other authorization controls. Users must not share privileged credentials except through an expressly authorized emergency process.
Subject to these Terms and any applicable customer agreement, DIGO CONNECT grants the business customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the service for the customer’s internal business operations during the applicable service term.
No ownership interest in DIGO CONNECT software, source code, architecture, documentation, branding, or other intellectual property is transferred.
Except to the extent a restriction is prohibited by applicable law or expressly authorized in writing, users may not copy, reproduce, resell, sublicense, rent, lease, distribute, publish, create unauthorized derivative works from, circumvent access controls for, or commercially exploit DIGO CONNECT outside the rights granted by the applicable agreement.
Reverse engineering, decompilation, disassembly, or attempts to derive source code or non-public technical design are prohibited except to the limited extent applicable law expressly permits such activity notwithstanding this restriction.
The business customer controls which employees, contractors, managers, owners, or other personnel may use its account. The customer is responsible for authorizing users, assigning appropriate roles, removing access when no longer required, and supervising activity performed under its accounts.
Actions taken through an authenticated account may be attributed to that account unless the customer promptly reports suspected compromise or unauthorized use.
Users must protect passwords, devices, browser sessions, local networks, and other credentials under their control. Users must not intentionally bypass authentication, role restrictions, security controls, audit mechanisms, or branch/location restrictions.
Suspected account compromise, unauthorized access, or material security issues should be reported promptly through the published DIGO CONNECT support channel.
DIGO CONNECT may provide role-based permissions and branch/location restrictions. The business customer remains responsible for assigning roles appropriate to each user’s duties and for periodically reviewing access. A user’s ability to see or perform an action in the interface does not authorize unlawful, fraudulent, or unauthorized activity.
DIGO CONNECT may support point-of-sale, sales records, inventory, products, customers, shifts/cash controls, returns, cancellations, credits, layaways, rentals, shipping, special orders, reports, audit records, printing, payment integrations, and related business-management functions. Available features may vary by deployment, configuration, plan, hardware, integrations, branch, or development stage.
Descriptions of features do not guarantee that every feature is enabled for every customer.
As between DIGO CONNECT and the business customer, the business customer retains its rights in the business and personal information it submits to or generates through the service (“Customer Data”). DIGO CONNECT does not claim ownership of Customer Data merely because the information is processed through the service.
The customer grants DIGO CONNECT the limited rights necessary to host, process, transmit, secure, maintain, troubleshoot, back up, restore, support, and otherwise operate the service in accordance with these Terms, the Privacy Notice, and any applicable signed agreement.
The business customer is responsible for the accuracy and lawfulness of information entered into DIGO CONNECT, including inventory quantities, prices, costs, taxes, customer information, employee information, product descriptions, transaction classifications, returns, credits, rentals, shipping records, and other business records.
DIGO CONNECT may provide calculations, reports, reminders, warnings, or workflow controls, but the customer remains responsible for reviewing records and complying with its own accounting, tax, employment, consumer-protection, and regulatory obligations.
The business customer is responsible for having a lawful reason to collect and use personal information it enters into DIGO CONNECT, providing notices or obtaining consents when required, limiting access to authorized personnel, and avoiding unnecessary collection of sensitive information.
The customer must not use DIGO CONNECT to collect personal information in violation of applicable law or to repurpose information for an incompatible unlawful purpose.
Card or other electronic payments may be processed by Square or another separately contracted payment processor. DIGO CONNECT is not a bank, card network, acquiring bank, card issuer, or payment processor unless expressly stated in a separate written agreement.
The merchant’s relationship with its payment processor is governed by that processor’s own contracts, policies, fees, underwriting, dispute procedures, availability, security requirements, and card-network rules. DIGO CONNECT does not control processor approval, settlement, reserves, chargebacks, processor outages, or processor policy changes.
DIGO CONNECT is not designed to store full payment-card numbers, CVV or CVC values, PIN data, magnetic-stripe/track data, or equivalent sensitive authentication data. DIGO CONNECT may retain limited transaction and reconciliation metadata returned by a payment processor, such as amount, status, method, date/time, processor references, or identifiers needed for support, audit, reconciliation, or permitted refund workflows.
Outsourcing payment processing does not by itself eliminate a merchant’s PCI DSS responsibilities. Each merchant must confirm its applicable PCI DSS validation obligations with its processor, acquiring bank, card brand, or other compliance-accepting entity.
DIGO CONNECT may interoperate with third-party services, hardware, hosting, communications providers, payment processors, shipping services, or other integrations. Third-party products and services are governed by their own terms and privacy practices.
DIGO CONNECT is not responsible for a third party’s independent acts, omissions, downtime, pricing, data practices, security incidents, feature changes, or discontinuation, except to the extent responsibility cannot lawfully be disclaimed or is expressly assumed in a signed agreement.
Operation may depend on internet connectivity, local networks, browsers, computers, printers, cash drawers, payment terminals, gateways, operating systems, power, and other customer-controlled equipment or services. The customer is responsible for maintaining compatible and reasonably secure local equipment and connectivity unless a signed agreement expressly assigns that responsibility to DIGO CONNECT.
Printing, cash-drawer, and other local hardware functions may use customer-controlled devices or local gateway software. Local hardware availability can be affected by device configuration, operating-system state, network connectivity, power interruptions, printer condition, or other factors outside the hosted application.
Reprinting a receipt or report must not be treated as authorization to recreate a financial transaction, move inventory, or open a cash drawer unless the relevant workflow expressly performs that action.
DIGO CONNECT may issue fixes, security updates, maintenance changes, compatibility changes, and feature improvements. Reasonable changes may be made to protect the service, comply with law, improve reliability, or maintain third-party compatibility.
Where practicable, material changes that significantly affect customer operation will be communicated through reasonable business or service channels.
Unless a signed agreement expressly provides a service-level commitment, DIGO CONNECT does not guarantee uninterrupted or error-free availability. Service may be affected by maintenance, internet or utility outages, third-party failures, hardware failures, emergency security measures, software defects, or events outside reasonable control.
Support channels, hours, response targets, implementation assistance, training, or paid support obligations are governed by the applicable customer agreement, service plan, statement of work, or other written commercial terms. Public contact information does not create a guaranteed response time or 24/7 support commitment.
Certain features may be identified as pilot, beta, preview, test, or under active development. Such features may change, be limited, contain defects, or be discontinued. They should not be relied upon for a regulated or mission-critical purpose unless expressly approved for that use in writing.
Fees, billing periods, implementation charges, subscriptions, support charges, payment terms, credits, and other commercial terms are governed by the applicable signed agreement, statement of work, order form, invoice, or other written commercial document.
Failure to pay undisputed amounts when due may result in remedies permitted by the applicable agreement, including suspension after any required notice or cure period.
Each party is responsible for its own tax obligations except to the extent applicable law requires one party to collect, withhold, report, or remit tax. DIGO CONNECT does not provide tax or accounting advice. Taxability, registration, sourcing, exemptions, and collection duties may depend on the customer, jurisdiction, transaction, provider status, and other facts.
DIGO CONNECT may suspend access when reasonably necessary to address a material security risk, unlawful or abusive use, unauthorized access, a material breach of applicable terms, or material nonpayment, subject to any notice or cure rights in a signed agreement and to applicable law.
Where practicable, suspension will be limited to the scope and duration reasonably necessary to address the issue.
Users may not use DIGO CONNECT to commit fraud, falsify records, evade legal obligations, access data without authorization, introduce malicious code, attack or probe the service without authorization, interfere with other users, circumvent controls, infringe intellectual-property rights, unlawfully discriminate, or collect/use personal information unlawfully.
DIGO CONNECT uses reasonable administrative, technical, and organizational safeguards appropriate to the service and information involved. No system can guarantee absolute security.
Security is shared: DIGO CONNECT is responsible for controls within the service it operates, while customers are responsible for their users, credentials, local devices, local networks, physical access, authorized use, and prompt reporting of suspected compromise.
Confidentiality obligations between DIGO CONNECT and a business customer are governed primarily by the applicable signed agreement, NDA, data-processing addendum, or other written terms. Public access to these Terms does not make non-public source code, architecture, credentials, security controls, customer records, pricing, supplier information, or other confidential information public.
DIGO CONNECT and its software, source code, object code, interfaces, workflows, documentation, branding, architecture, designs, and related intellectual property are owned by or licensed to the provider. All rights not expressly granted are reserved.
Third-party software, libraries, trademarks, and services remain subject to their respective owners’ rights and licenses.
If a customer voluntarily provides ideas or feedback about improving DIGO CONNECT, DIGO CONNECT may use that feedback to improve the service without acquiring ownership of the customer’s underlying confidential data. Any different treatment agreed in writing will control.
Subject to technical feasibility, applicable law, security requirements, outstanding payment obligations, and the applicable customer agreement, a business customer may be provided a reasonable method or period to export customer-controlled business data upon termination or migration.
Export rights do not require DIGO CONNECT to disclose source code, proprietary system design, security-sensitive information, or third-party materials that it is not authorized to transfer.
Termination rights, notice periods, cure periods, and consequences are governed by the applicable signed customer agreement. Termination does not erase obligations that accrued before termination, including unpaid fees, confidentiality obligations, intellectual-property restrictions, dispute obligations, or legally required record retention.
Following termination, Customer Data may be retained temporarily for legitimate operational, accounting, audit, security, dispute, backup, or legal reasons and then deleted, de-identified, or allowed to expire under applicable retention procedures. Exact periods may vary by record type and legal or contractual requirements.
Terms that by their nature should continue after termination—including accrued payment obligations, confidentiality, intellectual property, restrictions on misuse, disclaimers, limitations of liability, and dispute provisions—survive to the extent permitted by law and the applicable signed agreement.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR EXPRESS WARRANTIES IN A SIGNED AGREEMENT, DIGO CONNECT IS PROVIDED “AS IS” AND “AS AVAILABLE.” DIGO CONNECT DISCLAIMS IMPLIED WARRANTIES TO THE EXTENT THEY MAY LAWFULLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
DIGO CONNECT is a business software tool. It does not provide legal, tax, accounting, employment, financial, medical, veterinary, or other regulated professional advice. Reports, reminders, calculations, and workflow prompts are operational tools and should be reviewed by the customer and appropriate professionals when professional judgment is required.
Unless a signed agreement provides a different allocation of risk, and to the maximum extent permitted by law, DIGO CONNECT’s aggregate liability arising from the service or these Terms will not exceed the fees actually paid for the affected DIGO CONNECT service during the six months immediately preceding the event giving rise to the claim.
This limitation does not apply where applicable law prohibits the limitation or where a signed agreement expressly provides otherwise.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND UNLESS A SIGNED AGREEMENT EXPRESSLY PROVIDES OTHERWISE, DIGO CONNECT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST BUSINESS, OR LOST OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS ADVISED.
Mandatory legal rights that cannot be waived remain unaffected.
To the extent permitted by law and subject to any signed agreement, the business customer is responsible for claims, losses, or liabilities arising from the customer’s unlawful use of the service, unlawful Customer Data, unauthorized instructions, fraud, infringement, or violation of third-party rights caused by the customer or its authorized users.
Any broader indemnification duties, procedures, defense rights, or exclusions are governed by the signed customer agreement rather than these public Terms.
Neither party will be responsible for delay or failure caused by events beyond its reasonable control to the extent recognized by applicable law and the signed customer agreement, including major utility, telecommunications, hosting, cloud, internet, governmental, natural-disaster, labor, or similar events, provided the affected party uses reasonable efforts to mitigate the impact.
DIGO CONNECT is intended to be used by business customers under a separate signed commercial agreement. Governing law, venue, dispute-resolution procedures, notices, and any arbitration or court-selection provisions are therefore controlled by that signed agreement.
If no signed agreement governs a particular dispute, applicable law will determine the parties’ rights and obligations. These public Terms do not create a different venue or governing-law clause that overrides a signed agreement.
Assignment or transfer of a customer’s service rights is governed by the signed customer agreement. Users may not transfer accounts, licenses, or access rights in a manner that bypasses authorization, security review, or contractual restrictions.
If a provision of these Terms is determined to be unenforceable, the remaining provisions will continue to the extent permitted by law, and the unenforceable provision will be interpreted or limited as necessary to give effect to its lawful purpose where permitted.
A failure to enforce a provision on one occasion does not automatically waive the right to enforce that provision or another provision later. Any contractual waiver requiring written form will be governed by the applicable signed agreement.
Formal notices between DIGO CONNECT and a business customer are governed by the applicable signed agreement. Operational notices may also be delivered through the service, email, support channels, or other reasonable methods designated by the customer.
DIGO CONNECT may update these Terms to reflect material changes in the service, law, third-party relationships, or business practices. The current public version will identify an effective date and version number. Material changes may also be communicated through reasonable service or customer channels when appropriate.
Changes do not retroactively rewrite a signed customer agreement unless that agreement expressly allows incorporation of updated public terms.
If documents conflict, the following order generally applies unless a signed agreement states otherwise: (1) signed amendment or statement of work addressing the specific issue; (2) signed customer agreement; (3) signed data-processing or security addendum; and (4) these public Terms.
Processor-specific terms, hardware terms, or third-party terms govern only their respective subject matter.
These public Terms, together with documents expressly incorporated by reference, govern public use of the service only to the extent not superseded by a signed agreement. They do not replace a signed Software License & Services Agreement, Data Processing Addendum, Statement of Work, or other negotiated contract.
DIGO CONNECT
POS & business management software
Website: digoconnect.com
Customer Support / WhatsApp: +1 682-210-7165
DIGO CONNECT is operated from Mexico. The U.S. support telephone number does not represent a U.S. office, headquarters, or physical establishment.
DIGO CONNECT - Public Terms & Conditions - Version 4.0.